Back to News
DNA - Sandy Lane Surgery - August 2020
Posted on 24 Sep 2020
Patients who fail to attend for their appointments and do not inform the practice incur significant cost to the practice and to other patients in terms of lost appointments. The practice is committed to providing appointments to meet the needs of patients but cannot replace appointments lost due to failure to attend.
The practice Did Not Attend (DNA) rates are shown below - all of these appointments could have been made available to other patients.