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Patient Participation Group

The PPG has been operating since March 2006 and aims to provide a patient perspective on the services provided.

The group acts as a "critical friend" and are an important point of contact between patients and the Practice. The PPG continues to break down barriers and improve communication and information between patients and the Practice. We provide a well established opportunity for patients to influence decisions about the services, how they are provided and how the Practice is run. Our working relationship is excellent and acts as a conduit to the Practice partners and staff on many issues.

The Group publishes a newsletter 'Pulse' which can be downloaded from this website.

We want to include as many of our Practice population we can and this website presents the opportunity for patients of Sandy Lane Surgery to join the Virtual PPG. See sign up tab.

If you would like any further information or are interested in taking a more active role in the PPG please contact us at

What is a Patient Participation Group (PPG)

Patient Participation refers to patients taking an active interest in their health care providers. Patient Participation Groups (PPGs) operate within most GP surgeries and health centres. Priorities are decided and agreed in order to meet local needs and to reflect the interests and commitment of the participants.

PPGs play an important role in informing the Clinical Commissioning Group (CCG) via a Clinical Reference Committee made up of GP representatives for each locality in a region about the patient’s perspective on the quality, availability and provision of services.

Community Health Radio Internet Service

CHRIS is an experimental service designed to use a variety of media to distribute information on health related topics

Virtual PPG

We would like to know how we can improve the surgery services and how you perceive the surgery and staff. To help us with this, we are setting up a Virtual Patient Participation Group so that you can easily have your say without being committed to meetings. Members of the Virtual Patient Participation Group will be asked questions, from time to time, such as what you think about our opening times or the quality of the care or service you receive. Contact will be via email and your personal details will not be passed on to any others. The surveys are usually short so it shouldn't take too much of your time.

Our aim is to increase the number of survey responses and to gather results from as broad a spectrum as possible in order to get a good representative sample. We would like young people, workers, retirees, people with long term conditions and people from all ethnic groups to assist by signing up.

Signing Up

If you are a patient registered at Sandy Lane Surgery and are interested in becoming a member of the virtual PPG please complete this sign-up form. We hope you will join us and get involved in making your views on the Practice and local healthcare provision known.

PPG Documents


Network News July 2018 (PDF, 4.18MB)


Citizens Reference Panel Leaflet 01/04/14 (PDF, 244KB)

PPG Meeting Minutes and Agendas

PPG Meeting Minutes and Agenda 12/01/15 (PDF, 123KB)

PPG Meeting Minutes and Agenda 22/09/14 (PDF, 160KB)

PPG Meeting Minutes and Agenda 12/05/14 (PDF, 160KB)

PPG Meeting Agenda

PPG Meeting Agenda 03/02/14 (PDF, 22KB)

PPG Meeting Agenda 11/11/13 (PDF, 22KB)

PPG Meeting Agenda 05/08/13 (PDF, 6KB)

PPG Meeting Agenda 13/05/13 (PDF, 6KB)

PPG Meeting Agenda 04/02/13 (PDF, 7KB)

PPG Meeting Minutes

PPG meeting minutes 28/07/14 (PDF, 151KB)

PPG meeting minutes 03/02/14 (PDF, 33KB)

PPG meeting minutes 11/11/13 (PDF, 29KB)

PPG meeting minutes 05/08/13 (PDF, 186KB)

PPG meeting minutes 13/05/13 (PDF, 183KB)

PPG meeting minutes 04/02/13 (PDF, 117KB)

PPG meeting minutes 12/11/12 (PDF, 102KB)

PPG meeting minutes 06/08/12 (PDF, 50KB)

PPG meeting minutes 30/04/12 (PDF, 43KB)

PPG meeting minutes 26/03/12 (PDF, 49KB)

PPG meeting minutes 12/12/11 (PDF, 44KB)

Common Questions

What is a patient participation group?

This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Why are you asking people for their contact details?

We would like to be able to contact people occasionally to ask questions about how the surgery is performing and to identify areas for improvement.

Will my doctor see this information?

This information is purely to contact patients to ask them questions about the surgery and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients, which would be a PPG response and not be attributable to any individual.

Will the questions you ask me be medical or personal?

Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

How often will you contact me?

Not very often; not more than 4 times per year

Do I have to leave my contact details?

Only if you wish to join the Virtual Patient Participation Group or are interested in knowing more about the PPG.

What if I no longer wish to be on the contact list or I leave the surgery?

We will ask you to let us know by email if you do not wish to receive further messages.

PPG Surveys

Surveys & Reports 2014/15

Patient Participation Report 2014/15

Previous Years Survey Details

Surveys & Reports

PPG Patient Survey 2013 Amended Version (PDF, 42KB)

Survey Report 2013 JC's Amended Version2

Survey Response 2013 (PDF, 25KB)

Patient Survey Report 14.02.14 (PDF, 40KB)

Development Plan 14.02.14 (PDF, 85KB)

Survey Data 2013 (PDF, 180KB)

Results of our practice survey, taken between 12 Oct 2012 to 31 Oct 2012 (PDF, 229KB)

Original PPG survey questions 2012 (PDF, 69KB)

Results of our practice survey, taken between 30th Nov 2011 and 8th Dec 2011 (PDF, 232KB)

Original survey questions 2011/2012 (PDF, 466KB)

Patient Participation DES Report

Patient Participation Report 2013/14 (PDF, 415KB)

PPG Report 2012/13 (PDF, 98KB)

Click here to download the Patient Participation Report 2011-2012 (PDF, 61KB)

Action Plan

Patient Participation Report 2014/15 - includes Action Plan

Click here to download the Action Plan 2014-2015 (PDF, 226KB)

Click here to download the Action Plan 2012-2013 (PDF, 43KB)

Click here to download the Action Plan 2011-2012 (PDF, 44KB)

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