Patient Responsibilities

Your Doctors responsibilities

To treat you with respect and courtesy at all times
To treat you as an individual, and to discuss with you the care and treatment we can provide
To give you full information on the services we offer
To give you the most appropriate care by suitably qualified staff
To provide you with emergency care when you need it
To give you access to your health record, subject to any limitations in the law

To treat all staff with respect and courtesy at all times
To tell us if you are unsure about the treatment we are offering you
To ask for a home visit, only when the patient is unable to attend the medical centre through illness or infirmity
To request such a visit if at all possible before 10:15am
To ask for an out or hours visit only when necessary
To keep your appointments and contact the surgery in advance if you cannot
To be punctual for appointments, and to make a separate appointment for each member of the family wishing to see the doctor
Not to expect a prescription from every consultation with a doctor. There may be other options for treatment
To take medicines according to the instructions and to only ask for a repeat prescription if you need one
To let us know when you change your address or telephone number